Refund Policy

General Return Policy

If you are not completely satisfied with your purchase you may send your item(s) for return within 3 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable.

To return an item(s) please email:  to obtain your Return Merchandise Authorization (RMA) which our support team will provide for all authorized returns. Once you receive your RMA number send your return items back for return using insured UPS or USPS for safe receipt.

All item/s must be unworn and unaltered, and all original tags must be attached. Laundered, smoked in, odors, used and worn items will not be accepted.

Returns will not be accepted if you do not first obtain a Return Merchandise Authorization (RMA) from If shipping was complimentary at checkout, original freight/handling cost will be deducted.

Any returns which are received after 5 days of receiving your RMA will be accessed a 20% late fee.
Any returns without an RMA are subject to a penalty of 50% percent of the purchase amount.
Any returns which apply coupon codes or promotion code at purchase will be deducted a 20% penalty and issued a store credit.
We do not accept returns if received after 14 days.

Sale Products
We do not accept Sale, Discount, or Mark Down product returns. All products sold with a discount are Final Sale and non-returnable. Custom orders are subject to a 50% restocking fee and issued store credit.

Store Credit
Your store credit can be used on any product and are valid for six months from issuance. To use your store credit, simply sign into your account, and checkout as you normally would. At the payment step of checking out, your store credit will automatically be applied. Items purchased with store credit as payment are final sale and non-returnable.


If you want to exchange your item for another size just email

. One of our staff will be happy to place a new order for you and provide an RMA for your previous purchase following our standard return policy.
Order Cancellation, Damaged Product, Disputes, & Refused Packages

If you wish to cancel your order after placing your order online you will be charged a 15% cancellation fee and issued a monetary refund. If your order has already shipped, it will be considered as an original purchase and processed as any other return following our store policies. Customer has 24 hours after delivery to inform us if and products they received are damaged or has a defect, any refused shipments will incur a 25% penalty and issued a store credit. Any bank disputes resulting in store credit reactivation will incur a 30% reactivation fee and be re-issued remaining store credit immediately upon confirmation of bank resolution by customer.

No Sales Tax for Shoppers Outside of Georgia:

Sales tax is only collected for shoppers whom live and/or sending packages to a Georgia shipping address. All other states are currently exempt from paying sales tax on a purchase from Adrian's Ties and More. What this means is that if you live in any other state in the US besides Georgia, upon checkout you will not pay sales tax as you would in your state of origin. This saving is significant and something we encourage shoppers to consider when purchasing. In many cases, this is saving of up to 10% depending upon which state you reside.

Corporate Return Philosophy:

We as a business have no interest in collecting freight cost for returns or adding stocking fees to process products which come back to our warehouse as returns. We truly want our customers to be happy with their purchases. Our return policy is in place as the best possible means to fairly reflect the economics of buying, making, and distributing these special products. We hope you enjoy shopping with Adrian's Ties and More and thank you for your business.